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Découvrez notre service client
Une question ?
Un souci ?
Besoin d'aide ?
Fill in the form below and receive a file number. Our teams will process your request as quickly as possible!
Frequently asked questions
I have a problem with my installation, what should I do?
Si vous rencontrez un problème avec votre installation, informez-nous immédiatement du souci via le formulaire d'assistance ci-dessus ou par email, via l'adresse
service@neopower.com.
Describe the situation or damage to us as accurately as possible. Ideally, take photos. You will be given a ticket number, and we will contact you as soon as possible.
